Group
The Group page allows organizations to manage multiple users under a shared subscription tier. From this page, group administrators can view group details, add members, and remove members.
Understanding Groups
Groups allow organizations to manage multiple users under a shared subscription tier. All members of a group inherit the group’s tier, which determines feature availability across the platform. The Group page only appears in your sidebar navigation if you belong to a group.
Group Information
The top of the page displays the following group details:
| Field | Description |
|---|---|
| Group Name | The display name of the group |
| Group ID | Unique identifier for the group |
| Tier | Subscription tier (Standard, Plus, Premium, Enterprise, or Government) |
| Subscription Expires | Expiration date of the group’s subscription |
| Total Seats | Maximum number of members allowed in the group |
| Available Seats | Number of unused seats remaining |
| Created | Date the group was created |
Group Members
The members grid lists all users in the group:
| Column | Description |
|---|---|
| Username | Member’s username (with an Admin badge for group administrators) |
| Created | Account creation date |
| Actions | Remove button (group admin only, not shown for other admins) |
Adding a Member
Group administrators can add new members to the group:
- Select the
Add Userbutton above the members grid - Enter the username in the side panel form
- Select
Add Userto confirm
The
Add Userbutton is disabled when all seats in the group are occupied. Remove an existing member or contact support to increase your seat count.
Removing a Member
Group administrators can remove members from the group:
- Select the remove button in the Actions column for the member
- Confirm the removal in the dialog
Removing a user from the group cannot be undone. The removed user will lose access to the group’s subscription tier immediately.
Group administrators cannot be removed from the members list.
Use Cases
Group management is useful for:
- Team onboarding — Adding new team members to share your organization’s subscription tier
- Seat management — Monitoring available seats and removing inactive users to free up capacity
- Access control — Ensuring only authorized users have access to your organization’s tier benefits